Customer service is the act of taking care of the customer’s needs by providing and delivering professional, helpful, high-quality service and assistance before, during, and after the customer’s requirements are met.

Objective:

The course aims to develop and fine-tune customer service skills

This well-structured course helps you identify queries of customers, interact with customers, answer the queries of customers, resolve service issues, enhance customer experience and foster relationships, improve credibility and create customer loyalty.

Benefits:

• Higher Customer Satisfaction
• Repetitive Business Opportunity
• Increases Customer loyalty
• Enhanced Business Image
• More effective workforce.